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United Healthcare® Global Travel Assist helps you cope with emergencies when you travel more than 100 miles from home or internationally for trips of up to 180 days. Travel Assist can also help you with non emergencies, such as planning your trip. You do not have to enroll. As a participant in your employer's Group Life insurance coverage from The Standard, you and your family members are automatically covered. All services are provided by United Healthcare® Global and are available 24 hours a day, every day.

Here's a few things to keep in mind:

  • Always carry your United Healthcare® Global member ID card whenever you travel.

  • United Healthcare® Global cannot reimburse participants for services that it did not provide.

  • To access United Healthcare® Global services, simply call a number on your member ID card and identify yourself as a County of San Mateo employee.

Call toll free in the U.S. 1-800-527-0218

Call collect outside of the U.S. 1-410-453-6330