The New Hire's First Day

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The first day(s) and week(s) are opportunities for a new employee to connect with his/her supervisor/manager, members of his/her team, and/or his/her “buddy.” For most employees, the focus of the first day(s) and week(s) is primarily to introduce to the people, processes, and systems the employee will interact with, as well as the physical environment and organizational structure in which they will work.

Every supervisor and manager orients staff differently but all are encouraged to include the following elements in your first day(s) and week(s) on the job.

Welcome them upon arrival, provide tour and an overview of what to expect

One of the most crucial aspects of employee onboarding is welcoming them upon arrival. The first minutes of a new hire’s first day can set the tone for the entire day. It is essential to make sure someone (ideally the manager/supervisor) is there to greet the new-hire when they arrive, to acquaint them to the environment, review what to expect in the first day and week, and where to find resources and information.

While meeting with the employee on the first day, managers/supervisors have a comprehensive amount of information to share with an employee. Creating a Welcome Packet can ensure that the majority of the information is available, in printed form, for an employee to review during their first day and week on the job. Managers/ supervisors can also direct new employees to the New Employee Website for important and relevant information for new hires. (See Create a Welcome Packet for potential contents).  

Review Operations, Organizational Structure, Associated Goals, Programs and Services

It is important that new employees operations in their immediate environment, as well as the County, Department, Division, and Unit/Team organizational structure and goals. Knowing the structure provides guidance on ‘the big picture” by introducing how departments work together and towards a common purpose and identifies the people, positions and programs involved in achieving the mission, vision, and goals.

In addition, providing the employee with a list of current department projects and cyclical programs, and highlighting their role as well as the roles of other department members is another tool that will enable new employees to see ‘the big picture’. Associating the projects with high level times can also be helpful to enabling an employee to understand deliverables.

Onboarding is also about connecting new hires with Employee Work Life Benefits, Programs and Services; a few programs are listed below, additional programs and information is available on the Benefits Website.

Onboarding Tasks in Workday

When new employees log into Workday for the first time they will be guided through onboarding workflow which include, reviewing and updating personal information, electing benefits, and reading and acknowledging policies. Managers/supervisors should ensure that new employees have completed their onboarding materials. As the manager/supervisor, you will be the point person to answer questions he/she may have and/or direct the employee to the appropriate party for clarification,

Schedule Regular One-on-One Meetings, starting with day one

At the end of the first day, and each day in the first week, schedule time to check in with the employee to inquire how their day went. Encourage the employee to ask questions, and allocate sufficient time to listen and address questions the employee may have. Managers/supervisors can also use this time to get to know the employee better (E.g. Explore work styles, and how the work style will complement each other and the work of the team.) 

Regular meetings with employees should continue. The frequency of meetings will decrease as the employee becomes more accustom to the environment and familiar with his/her role; however, managers/supervisors are encouraged to meet with their staff every two weeks.

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