Printer-friendly version

BLUE SHIELD PLANS

Telebehavioral Health: Access a mental health or substance use disorder provider wherever you are
With Telebehavioral Health:

  •  You don’t have to wait weeks for an appointment.
  • Evening and weekend appointments are available.
  •  Some clinicians can prescribe medications when needed.
  • Live video sessions are securely encrypted and confidential.

As a Blue Shield of California member, you can use this easy, convenient, and secure way to speak with your clinician by using a browser  on your smartphone, tablet, or computer* – all within the privacy of your own home.
o     Telebehavioral Health providers can help with:

  • Stress
  • Anxiety
  • Depression
  • Grief
  • Panic attacks
  • Stress from coping with an illness

When providers work together, you receive better coordinated care – and enjoy better health. If you’re comfortable doing so, have your therapist talk to your primary care provider about your treatment.

To get started, follow these steps:

  1. Log in or register at blueshieldca.com
  2. Choose Find a Doctor>Mental Health>Visit the MHSA Network.
  3. On the provider search page, enter your benefit plan and location details
  4. On the next page, click on More Filters, under "Specialties" choose Telebehavioral Health, and then click Search.
  5. Look for the Telebehavioral Health Icon on the provider profile.
Your standard office visit copay apples to Telebehavioral Health Appointments.