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BEFORE filing an appeal, please double-check your Workday account by following these specific instructions:


View the step-by-step instructions by watching this 40-second video (no sound) or by following the directions below:

  1. Log into Workday
  2. ​Click on your name at the top right corner to open a drop down menu, and then click "View Profile" under your name.
  3. On your Profile Page, next to your name will be a box that says "Actions". Click the box, and it will open up a menu of options. Hover over "Benefits" and it will open up additional options. Scroll down and click on "View Wellness Data".
  4. Enter the eligibility deadline date by entering 06/30/2017 for the effective date field.
  5. Confirm that "Participates in a Wellness Program" is "Yes" with effective date of "06/30/2017" (Online Health Assessment) and that "Wellness Score" is "500" with effective date of "06/30/2017" (Wellness Screening)

Did you check your Workday account according to the step-by-step directions above?

Does your Workday account still show that you have missing data, even though you're sure that you completed the Wellness Screening and online health assessment by June 30, 2017?

You can file an appeal between August 14 and September 15, 2017.

Please contact the Employee Wellness Team by email at or 650-363-1200 and a member of the team will contact you within 48 hours.

It may take 3-5 business days to obtain the necessary information from these vendors. Please allow sufficient time to collect this information so that you submit everything before the posted deadline.



If directed by a member of the Wellness Team, please contact your health plan and request that you receive written confirmation that you completed the Total Health Assessment (if you're a Kaiser member) or the Well-Being Tracker (if you're a Blue Shield member) on or before June 30, 2017.  

Submit a copy of that documentation to the County via email or deliver in person, following the instructions for submitting an appeal letter below. To be deemed a credible appeal document, it must include your name or work email address in the document.  

Appeal Letter to County (to be sent via email or delivered in person)

Submit your appeal letter in person between Monday, August 14 and on or before 6:59pm on Thursday, September 14, 2017. 

  • Deliver in person to the HR Department reception desk located on the 5th floor of 455 County Center, Redwood City.


Submit your appeal letter by email between Monday, August 14 and on or before 11:59pm on Friday, September 15, 2017. 

Subject Line:   Appeal / Wellness Dividend 

Type or neatly print this message (or similar) in the email message box:  

I am appealing my ineligibility for a 2017 Wellness Dividend.

Attached are two documents indicating that I completed everything by June 30, 2017.

{You can insert any additional information here that is pertinent to your situation – please be brief}

Thank you for consideration of this request.

{Type or neatly print your name}

{Type or neatly print your employee ID number}

{Type or neatly print your work phone number}

{Type or neatly print your work email address}

Attach a copy of the two written confirmations (Wellness Screening and online health assessment) from the appropriate vendors. To be deemed credible, your name and date of activity completion must appear somewhere on both of the confirmation document(s), either in the body of the written reply from the vendor(s) or in the To: box, using your work email address.

The Appeal will be forwarded to the Human Resources Director for consideration. The Director’s decision is final.

Review and Next Steps

In late September, everyone who submitted an appeal between August 14 and on or before September 15, 2017 will receive an electronic notice regarding the outcome of the appeals process.

If your appeal is approved, you will receive a $500 Wellness Dividend on your November 10th paycheck, just like the other eligible employees.